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Service Industry

Participants learn a value-adding process with several sequenced phases – order placement, request execution and order costing.

Thereby the problematic nature of different job profiles and competences of employees at different phases of the purchase order processing are demonstrated and the effects on low capacity utilization of employees as well as the economical dimensions of long training periods are addressed.


Our Business Games for the Service Industry



During the simulation Service World the participants create the balance sheet and the profit and loss account and determine the most important economical key figures of service enterprises.

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Service World Competition is the competetive version of  Service World. It teaches the basics of finance in the service sector with fun!

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Are you interested? Play with us!

Visit one of our free play days in Germany, Austria and Switzerland (currently only in German language).

Find all dates here. Or order further information by writing us or feel free to give us a call!  info@bti-online.com.

We find the right solution for you!


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